I use design thinking and agile methodologies to approach and solve problems. The double diamond method is a great way to get results that match user’s needs, feasibility and business requirements.*

It is fundamental to clarify that this is a method and not the method. I believe there is no one size fits all approach, this is why deep understanding and adaptability are crucial. I also use other methodologies and if necessary blend them or craft my own. Some of the tools I use the most include: benchmarking, competitor analysis, heuristic evaluation, affinity mapping, user stories, user journeys, user flows, storyboarding, rapid prototyping, wireframing.